Frequently Asked Questions
Q&A regarding the purchase of a new jump rope
I'm not sure what rope to choose
We completely understand if you’re new to skipping and not quite sure what rope to choose.
Here’s a message from our Founder:
”Every kind of rope has its own benefits and fits a different style of skipping. When you’re just starting out, you’re still in the pursuit of finding your style. Therefore, in order to find your way, I recommend you to go for at least one of each type (MAX,DIGNITY,GRAVITY,ELEVATION).
Having one of each in your start-up arsenal gives you the space to experiment with different types of ropes and brings you the freedom to invent your own way and a the type of rope that matches that newborn style perfectly. ”
Ready to Elevate?
Check out our ATHLETE BUNDLE HERE
Do you have any discounts for Elevaterope.com?
Sure thing, you can find our active discounts here;
What's the difference between a beaded and speed rope?
The speed rope max is a licorice rope with a 5MM cord providing you enough feedback to learn new tricks while simultaneously give you the possibility to practice speed, power moves and multiples at ease.
The beaded rope is a rope with 3MM poly cord plus beads which leads to a total thickness of 8MM. The beaded setup gives you more feedback in comparison with a speed rope. This is perfect for beginners, learning new tricks and gives you a better feel of the whereabouts of the rope when it’s traveling around your body. (Great for practicing mic releases!)
Shipping & Returns
Q&A regarding the shipping & returns
What is your return policy?
NOT HAPPY, MONEY BACK!
Are you not satisfied with the order?
It doesn’t happen too often, but we respect your feelings at all time.
You can return your order up to 30 days after receipt and we will ensure that the purchase amount is refunded within 5 working days after we’ve received the rope back from you.
Please note: the rope may of course not have been used.
Ps. As the sender you are responsible for the package until it is delivered.
So keep the track & trace code safe until the return process has been completed.
If you decide to return the product, please sent your order back to:
Calle Bruselas Bloque 3, Piso 1C
After you did, please sent an email to [email protected] with:
– Your first and last name
– Date of purchase
– Track & Trace Code
Ps. The return costs are at your own expense.
The Elevate Family!
What if my rope or handles break?
We live and breath by quality. If your rope snaps within the first 90 days, we will send you a new one. On top of that, you get a LIFETIME guaranteeon all of our handles. No questions asked. That’s how confident we are.
How long does a refund take?
Refunds usually take 5-10 business days for them to be fully processed.
How long will it take for the rope to arrive?
These are the average delivery times:
Average Delivery Time:
The Netherlands: 1-2 Business days
Europe: 5-12 Business days
India (From IN Site): 3-10 Business days
USA (From US Site): 2-8 Business days
Rest of world: 12-15 Business days
Express: 1/4 Business Days
The Netherlands: 4.95EUR
Europe: 14.95 – 18.95EUR
Rest of world: Normal – 19.95 – 29.95EUR
Jump rope length
Q&A regarding the length & sizing of your jump rope
Are your jump ropes size-able to length?
Absolutely! All our ropes are 10FT (304CM) un less chosen otherwise and are perfectly size-able to length no matter how tall or short you may be. Our ropes come with a complete from A-Z sizing guide which can also be found here – How to perfectly size my jump rope to my length
What's the ideal length for my jump rope?
There are numerous factors that influence what will be the optimal length jump rope for you including your turning mechanics, where you hold your hands, you workout objective (e.g., speed, double unders, tricks), the length of your arms, and the length of your jump rope handles, to name a few.
But generally speaking, when you’re a beginner you want to put one foot in the middle of your rope and make the handles reach close to the shoulder. For more for experienced jumpers, the top of the handles should reach the armpit or below and you should be good.
All our ropes are standard 10FT which would be long enough for any beginner up to 190CM (6 feet, 2.8 in) in length. Taller than that? 11FT would definitely be long enough! Try and build your own 11FT rope here – Build my 11FT Rope
Ps. Our ropes come with a complete from A-Z sizing guide which can also be found here – How to perfectly size my jump rope to my length
Q&A regarding tricks mastery & becoming a better jumper
How can I start learning tricks?
We understand that learning new tricks can be a complicated and overwhelming task when you’re just starting to explore the realm of jumping rope.
For that reason we’ve created different resources that all serve different goals, but they all start at one point. Our beginner series.
The elevate family
Q&A regarding joining our Elevate Family
How can I join the Elevate family?
Our family members are handpicked from the jumping community according to skill, and more Importantly a positive engaging attitude.
If you get accepted, you will get added to one of our Instagram Jump rope groups to engage with fellow family members and help us spread positive jump rope vibes across the world.
You aren’t forced to anything and are also able to create your own brand or rep others while being with us. FREEDOM is something we value a lot!
As a bonus If you get in you’ll get a personal link + discount code which your fans can use to purchase a rope or set of ropes through our website. You’ll be able to earn up to 20% in commissions per sale as wel.
You can apply for an account on our main elevate site on: https://elevaterope.com/ambassador/
Or on one of our subdomains here:
My Elevate family coupon doesn't work
Your coupon only works on the subdomain you registered your affiliate account with. If you’d like for it to work on all of our subdomains, please create accounts there too using the the same username and we’ll accept you at first chance.
If you’re still sitting on the fence, you might want to hear what our customers have to say about us.
‘Would I recommend this rope to others? Definitely! – I might have bought a lot .. As I have a big family, and these make for great gifts!’